COVID-19 Safety Policies
Patient Safety Comes First
During this time of challenge and uncertainty, our dedicated team at Implants and Periodontal Arts wants customers and referring practices to be assured of our absolute commitment to the safety and privacy of our patients and referral partners. We will continue to provide the highest quality endodontic procedures while following the most rigorous preventative measures possible. Our commitment to your safety and health is our foremost concern. Please help us to do our part in preventing the spread of COVID-19 and other infectious diseases by following our safety guidelines and all professional advisories.
Training and Educating Our Team
One of the most important things we are doing during this time is to train and educate our staff.
- Staff members have practiced the appropriate use of personal protective equipment (PPE) prior to caring for a patient to prevent contamination.
- We have everyone in the office take their temperature at the beginning of every day and we will immediately send home anyone with elevated temperature (100.2 F and above)
Patient Interviews and Social Distancing
- Filter patients during the phone call when scheduling appointments for care using established and recommended screening checklists and scripts
How We Promote Social Distancing
- We prioritize high-risk patients (immune-compromised, over 60 y.o. etc.) with early morning appointments so there is less contact with other people in the office
- When booking patients, we are spreading out the schedule so there are fewer people in the waiting room (A maximum of two people at a time)
Staff Safety Measures are Taken Upon Arrival
- Leave office door open to avoid contact with door handles
- Post visual alerts (e.g., signs, posters) at the entrance door advising patients of the COVID-19 risk and advising them not to enter the facility when ill.
- Boot covers and gloves are made accessible immediately upon entry
Patient Safety Measures Upon Arrival
- Immediately escorted to a handwashing station
- Asked to rinse with 1% hydrogen peroxide before each appointment
- Escorted into an examination room with the door closed as quickly as possible upon arrival to avoid lingering in the front office.
Personal Protective Equipment (PPE)
- Wear PPE (masks, gloves, cap, eye protection, face shields, gowns, shoe covers(N95 masks when around confirmed cases)
- Masks are one-time use and replace if soiled
- N95 respirators should be used instead of a facemask when performing or present for an aerosol-generating procedure.
- Put on eye protection (i.e., goggles or a disposable face shield that covers the front and sides of the face) upon entry to the patient room or care area.
Patients in the Operatory
- Healthcare personnel (HCP) should strictly follow basic infection control practices between patients (e.g., hand hygiene, cleaning, and disinfecting shared equipment).
- Limit transport and movement of the patient outside of the room
- Consider placing x-ray equipment in patient operatories to reduce the need for patient transport.
- No other team member should enter the room during a procedure and if necessary, should use PPE as described above.
- After this time has elapsed, the room should undergo appropriate cleaning and surface disinfection before it is returned to routine use
Protocols After the Clinical Treatment
- All non-disposable medical equipment used for patient care should be cleaned and disinfected according to manufacturerʼs instructions.
- We are also in the process of purchasing a mobile, self-contained germicidal cleaning device that uses proven ultraviolet emitting radiation technology to help reduce and eliminate bacteria, viruses, and other pathogens on environmental surfaces and is approved by the FDA.
Check Out Safety Measures
- After the visit, we encourage payment by e-transfer, PayPass or credit card over the phone to promote social distancing at the front desk
At the End of the Day
- A special cleaning crew has been hired to clean and disinfect the office from top to bottom in preparation for the following day
Team IPA is Here for You
We are confident that these guidelines will help to create a safe environment for all of our patients and team members and hope that you can feel secure in the knowledge that we are doing everything in our power to provide the safest clinical conditions in order to protect our patients, our team and our families.